Issues in connecting to the Pactflow UI in certain regions

Incident Report for Swagger

Resolved

This incident has been resolved.

Posted Jul 14, 2026 - 19:16 EDT

Monitoring

The issues causing inability to access to PactFlow UI in certain region has now been resolved.

We will continue to monitor the affected components to ensure everything is operating as intended.

For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

Posted Jul 14, 2026 - 02:04 EDT

Investigating

We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate.

Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available.

For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

Posted Jul 14, 2026 - 01:20 EDT

This incident affected: Swagger Contract Testing (PactFlow) (User Interface, PactFlow Authentication).